Welcome Translation Experts Ltd (referred to in this policy as “we”, “us” and “our”) are committed to protecting and respecting your privacy.

This policy (and any other documents referred to on it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us.  Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. By visiting (our “Website”) and by purchasing any of our services you are accepting and consenting to the practices described in this policy.

For the purpose of the General Data Protection Regulation (the “Regulation”), the data processor is Welcome Translation Experts Ltd, a company registered in England and Wales under company number 10835978. Our address is Office 25, 1 Empire Mews, London, SW16 2BF.

Collection and use of your personal information

We will only collect personal information from you which you have voluntarily provided by completing the forms on the website and/or which you have sent to us via email, fax or post. If you provide us with your contact details, we may contact you to request further information. If you do not want your personal data collected or used, please advise us of this specifically when submitting your data to us.

You agree that we may obtain, hold and use the personal information you provide for the purposes of providing you with our services and ancillary services (the “Purposes”).

The personal information that we collect from you includes details such as your name, address, telephone numbers, email address and for business users your position in the company. You retain the right to withhold any information from us but please be aware that some of our services may not be available to you if this information is not provided by you to us.

Sharing your information

We do not share, licence or sell information concerning our customers with or to third parties in any way other than as disclosed in this privacy policy.

We may disclose your information to third parties, including the police and other governmental bodies, if we are under a duty to disclose or share your personal data to comply with any legal obligation.

We will not sell your information to a third party, except in the unlikely event that we sell our business, or a substantial part of it; in which case we may transfer your information as part of the sale in order to allow the purchaser to carry on providing some or all of our services to you.

Security and use of cookies

We take security issues seriously. We have implemented appropriate steps to help maintain the security of our information systems, processes and website and prevent the accidental destruction, loss or unauthorised disclosure of the information we collect.

However, whilst we continue to work hard to protect the security and integrity of your personal information, no data transmission over the internet can be guaranteed to be 100% secure and we cannot ensure or warrant the security of any information you transmit to us over the internet.

Our website does use cookies, a simple text file that is stored on your computer or mobile device by a website’s server. Cookies help us provide you with a better site experience. You can find out more about the way cookies work and how to disable them at

Our Website may contain links to and from other websites.  If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies.

Accessing your personal information

You can ask to review the personal information we hold about you and ask us to change or delete any of this information. You can do this by contacting us by email at

There is no charge for access to personal information. If you find at any time that any of the information we hold about you is incorrect then you should promptly notify us and we will correct the inaccuracy.

Your rights

You have the right to ask us not to process your personal data for marketing purposes. You can exercise your right at any time by contacting us at

Changes to our Privacy Policy

We may amend this privacy policy at any time. Any changes we make to this privacy policy in the future will be posted on this page and will take effect from the date on which the change is posted. Your use of this website and our services after the date a change takes effect will be subject to this privacy policy as amended by the change. We will take your continued use as your acceptance of the change, so if an amendment is not acceptable to you then you should immediately stop using the website and our services.


Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to